Did you just receive an extended warranty notice in the mail? One that reads “Factory Warranty Expiration” or “Request for Immediate Action–Time Sensitive Material”? Beware of the many extended warranty scams circulating lately .Recently we have had a number of people call about these letters.
There are many companies that solicit consumer with information about vehicle warranties. From junk mail to phone calls, you may receive details about renewing, buying, or losing the warranty coverage on your Buckeye Honda, Toyota or Pre-Owned vehicle. It is very important to pay attention to the details before you get scammed out of your money.
Some of the correspondence you receive may be legitimate information about warranty coverage but some of it may be a scam to lure you out of your cash. You may sign up for warranty coverage advertised but do not get anything close to that coverage. In some situations, you may receive mail that misleads you into thinking your existing warranty coverage is no longer valid. We see examples of these all of the time at our Lancaster area dealers and it can be really confusing.
Extending the warranty coverage on your vehicle is a good idea if you wanted the protection to cover repairs for defective parts. The best way to learn all about warranties is to visit one of our locations in Lancaster Ohio and speak with our professional sales staff. They can review the available warranty coverage options so you can find the right one to fit your needs and goes with your Warranty Forever.
The Federal Trade Commission (FTC) urge you to be skeptical of mail and phone calls warning that the warranty on your car is about to expire. The companies behind the mail and calls may give the impression they represent your car dealer or manufacturer. With phrases like Motor Vehicle Notification, Final Warranty Notice or Notice of Interruption, they are trying to make the offer seem urgent – and to get you to call a toll-free number for more information. The FTC offers the advice below on how to protect yourself from automobile warranty scams.
How You Can Protect Yourself:
1. If you get mail or phone calls about renewing your vehicle warranty, don’t take the information at face value. Your vehicle’s warranty may be far from expiring – or it may have expired already. If you have a question about your warranty, check your owner’s manual or just call Buckeye Honda at 866-822-7485 or Buckeye Toyota at 866-683-9614.
2. Be alert to fast talkers. Telemarketers pitching auto warranties often use high-pressure tactics to hide their true motive. Take your time. Most legitimate businesses will give you time and written information about an offer before asking you to commit to a purchase.
3. Never give out personal financial or other sensitive information like your bank account, credit card or Social Security numbers – even your driver’s license number or Vehicle Identification Number (VIN) – unless you know who you’re dealing with. Scam artists often ask for this information during an unsolicited sales pitch, and then use it to commit other frauds against you.
4. Be skeptical of any unsolicited sales calls if the call is a recorded message or if your phone number is on the National Do Not Call Registry. You shouldn’t get recorded sales pitches unless you have specifically agreed to accept such calls, with few exceptions – read New Rules for Robocalls to learn more. And if your number is on the National Do Not Call Registry, a salesperson may call you only if you have agreed to accept calls from the company the salesperson works for, if you have bought something from the company within the last 18 months or if you have asked the company for information within the last three months. To report violations of the National Do Not Call Registry or to register a phone number, visit DoNotCall.gov or call 1-888-382-1222.
If you are in the market for a new or pre-owned Honda or Toyota come out and browse our inventory of quality vehicles and see the warranty options available on your next Honda purchase. If you have received information you don’t understand about your warranty coverage from Honda or Toyota let our dealership review the information and provide you with the service and solutions that are best for you.